FAQ

How does it fit?

Relaxed and cosy. Check our Size Guide — between sizes, size up.

Is it really soft?

Thick plush cable-knit fleece outside, cloud-soft lining inside. It's the thing you'll change into the second you get home.

Is it a good gift?

It's the gift she'll actually wear. Most of our customers buy two — one to keep, one to gift.

Can I wash it?

Yes — cold gentle cycle inside out, lay flat or tumble dry low. No iron.

How long does shipping take?

Processing 1–3 business days, then typically 7–12 business days in the US. Free tracked shipping on every order.

Can I return it?

Yes — 30 days. See Returns & Exchanges.

How do I contact you?

Through our contact page. We reply within one business day.